Research into Nuisance Calls

Average person gets 12 nuisance calls a month

A new study by Swansea-based CPR Call Blocker had found that the average person in Wales receives 12 nuisance calls every month. However, 19% of people have reported that they receive a staggering 26-30 nuisance calls on a monthly basis, which is much higher than the national average.

The most prolific types of nuisance calls to be received in Wales are PPI claims and car accident compensation followed by automated marketing calls.

More than half of residents in Wales have had a nuisance caller consistently call them over a period of time, even though they have told them to stop calling. What’s more, 29% of people have either been scammed over the phone or know someone who has been.

The survey also revealed that one in five of us have handed over money to a charity because we felt guilty and pressured rather than having a genuine interest in the charity.

Handing over money and personal details over the phone is causing consumers in Wales to worry for the vulnerable with 13% saying nuisance calls are the biggest concern for elderly relatives living on their own.

Kris Hicks from CPR Call Blocker, who commissioned the research says: “Our survey shows that as a nation, we are still being hounded by unscrupulous calls centres, despite politely asking to be taken off databases and being careful about giving out our details in the first place.

“It’s often the most vulnerable people in society who are the most susceptible to being scammed over the phone and our research shows that nuisance calls rank highly on the list of concerns we have for elderly relatives living on their own.

“So what can we do to empower ourselves against nuisance callers? There are several options such as adding your details to the Telephone Preference Service and giving out a call blocking number such as 01111111111, when asked to provide your phone number on a form. You can also complain to Ofcom and report nuisance numbers to the Information Commissioners Officer. An immediate solution to the problem is to install a call blocker to your landline which allows you to cut off unwanted calls as they come in and permanently stop them from calling you again.”

CPR Call Blocker commissioned the survey to highlight the scale of nuisance calls in the UK and to show that it is often the most vulnerable in society who are the worst affected by them. CPR’s latest product, the V5000 is a call blocker that is already installed with 5000 known nuisance phone numbers and gives consumers to option to add a further 1200. Just by plugging the device into your landline phone, most consumers will see instant reduction in the number of calls being blocked.

If you are concerned about nuisance calls and want more information about how to stop them then visit http://www.cprcallblocker.com/tips

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