Swansea Council Services Re-opening Today

Check out which council services are open.

Swansea Council is re-opening some of its services today after the most of the city avoided the worst of the snow conditions.

The Civic Centre Contact Centre has re-opened on a reduced service and all of today's DBS and Blue Badge appointments are going ahead as planned.

Refuse collections are going ahead as normal today, but if crews are unable to collect in any areas they will return on Sunday and residents are being asked to take their bags off the street over the weekend due to high winds. All of the civic amenity sites remain open.

Burials, weddings and registrations are going ahead as normal.

Social care staff are out and about supporting vulnerable people, although day centre services remain closed.

Council leader Rob Stewart has praised staff for supporting vulnerable people and keeping vital services going during the extreme weather.

Gritting trucks have been out through the night and will continue to operate to keep roads open. Around 2,500km of road was gritted during the past 48 hours and grit bins are being topped up. 

Six vehicles and 24 staff worked throughout the night and 250 tonnes of salt were spread on roads and a further 200 tonnes on pavements by hand.

In Queensway, Fforestfach, council staff stepped in to support the continuation of bus services and the team answered a call from Clase so that a funeral could take place on schedule.

On Thursday housing call centre staff were inundated and answered 600 calls, 95% of which were due to heating problems. A further 90 calls were received overnight.

District housing offices are also re-opening on a reduced service and residents are being urged to only call-in for urgent issues.

However, if the weather changes later today further announcements will be made.

Cllr Stewart said Swansea, along with other councils, responded to the amber weather alert which warns of serious disruption and Welsh Government advice.

He said: "Thankfully, Swansea missed the worst of the snow, but we've had to deal with storm damage and exceptionally low temperatures.

"We are doing everything we can to support residents and that's why some of our services that we originally thought would have to close are actually re-opening today.

"Some of these services will be on a reduced basis and will be weather dependent, but I'm grateful to our staff for going the extra mile.

"Our staff have been superb, they've been out gritting throughout the night and visiting vulnerable people to ensure they remain safe."

Schools remain closed today but the council has advised head teachers that based on the latest weather forecasts they should re-open on Monday.

Libraries and leisure centres will re-open on Saturday, but remain closed today.


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